In relation to your Personal Data, you have the following rights:
- Right to access: Individuals can request access to their Personal Data held by the Company.
- Right to correction: Individuals have the right to correct any inaccurate or incomplete Personal Data. The individual is responsible for informing the Company if there are any changes or inaccuracies to their Personal Data.
- Right to erasure: Individuals have the right to request the erasure of their Personal Data in certain circumstances. If you believe that we should discontinue the use of your Personal Data, you have the option to request the deletion of your Personal Data. The Company shall delete the Personal Data unless retention is necessary for compliance with any law for the time being in force.
- Right of grievance redressal: Individuals have the right to raise concerns or grievances regarding the Processing of your Personal Data.
- Right to nominate: Individuals have the right to nominate another individual to exercise their rights in case of death or incapacity.
- Right to withdraw consent: Individuals have the right to withdraw their consent for the activities they had consented for. The withdrawal of consent previously granted for the Processing of Personal Data does not affect the lawfulness of the Processing until the withdrawal. However, opting out will result in cessation of the respective activity or services.
Exercising Your Rights
Requests to exercise the above rights may be submitted to us at: Email: dpo@fractal.ai
We may require you to verify your identity before acting on your request, to ensure the security of Personal Data. We will respond to such requests as soon as possible and within the timelines prescribed under applicable law.
Data Principal / Subject Request Procedure: To submit a Data Principal/Subject Request (DSR), individuals must complete the official DSR Form and send it to the Grievance Officer at dpo@fractal.ai. The form must include all required fields. Incomplete submissions will not be processed until all necessary details are provided.
Grievance Officer
The name and contact details of the Company's Grievance Officer are provided below:
Name: Ms. Somya Agarwal — You may write to the Company's Grievance Officer at: dpo@fractal.ai
The Grievance Officer/Data Protection Officer will acknowledge and address complaints in a fair, timely, and transparent manner.
Escalation Mechanism
If you are not satisfied with our response, you have the right to escalate your grievance to the appropriate authority, including the Data Protection Board of India, in accordance with applicable law. However, you are encouraged to contact the Company first, as we welcome the opportunity to investigate and resolve any concerns.
We are committed to cooperating with the Data Protection Board in the resolution of any complaints and ensuring that all concerns are addressed in a timely and appropriate manner.